Questions about ordering, returns, warranty etc.

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How do I pay?

When you go through the online checkout, you will be able to pay using:

What is the warranty period?

All our Advanced Elements kayaks come with a 3-year warranty.

Advanced Elements accessories come with a 90-day warranty.

But if you have any issues after that period, still get in touch as we carry some spare parts and may be able to help out.

What if I don't like it?

Our 90-day “Try it on the Water” Returns means that if the kayak is not what you expected, you have 90 days after delivery to return the kayak for a FULL refund.

When are you getting stock of the...?

Where can I see a kayak?

Do you offer a lay-by option for purchases?

Yes. We offer a Flexible Interest-free Layby option.