Flexible means you choose what you pay and when you pay it, we don’t set fixed instalment amounts or fixed payment times.
Lay-by is when you place and order and then pay it off over time in installments.
Once your order is fully paid off, we ship your items to you.
You lock in the stock and the price. So if we’re having a sale, for example, you can lock in the sale price, even if you don’t have the cash right now.
Flexible means you choose what you pay and when you pay it, we don’t set fixed instalment amounts or fixed payment times.
However, we need to account for the occasion when a customer forgets or changes their mind, so if you don't pay your initial deposit within 1 week, we will follow up with you, just to confirm you still want to go ahead. If you don't pay a deposit or communicate with us within 3 weeks of ordering, we will cancel your order.
Similarly, if there is a gap between payments of 4 weeks, we will follow up with you. If, after 6 weeks, we have not received a payment or communication from you, we will cancel the order. You will be fully refunded when you provide bank details.
When you order online, select Lay-By with Flexible Terms as the payment method.
Note that you may have to select Alternative Payment Methods to find the Lay-By payment method.
You will receive an order confirmation email.
Make a deposit – it’s up to you how much, the minimum is $200.
Each time you make a payment, you will be sent an updated invoice with the remaining balance from our Quickbooks.
Note that if you don't make the initial deposit within 3 weeks of placing your order, your order will be cancelled.
And if there is a gap of more than 6 weeks between payments, we will cancel your order - all payments made are fully refundable.
No worries, just let us know your bank details so we can refund whatever you have already paid.
There is no penalty for cancelling, your balance will be fully refunded.
Every time you make a payment, we will send you an updated invoice with the remaining balance.
But if, at any time, you can’t find that and want to know, just get in touch and we can send it again.
There are no fees, even if you cancel your order.
