Troubleshooting

Having trouble with something?

Where is my repair kit located?

The repair kit is located in the mesh pocket on the back of your seat.

Where is the instruction manual located?

The owners’ manual is located in clear plastic pouch on the inside of the duffel bag.

For most kayak models, there is also a PVC circle attached to the kayak with a QR code that you can scan to get the instruction manual.

My drop-stitch valve loses air when I take the pump off

This means your valve is getting stuck on the deflate mode. Here is a video with some fixes for that:

I've lost my adapter / fin / seat / valve cap / something else...

We carry some spare parts, so please get in touch.