Warranty

Your product is built with superior materials and in accordance with stringent quality standards. With adequate maintenance, it will give you years of reliable use. However, as with most products, it is subject to wear and tear.

All warranties are valid only if the product is used for the intended purposes for which it was designed and only extends to the original purchaser (it is non-transferable).

The warranties do not cover:

• Any product used for rental or other commercial use;
• Products used that have been damaged by negligence, misuse, accident, neglect, or wear due to the owner’s failure to provide reasonable and necessary maintenance;
• Products, which have been structurally or dimensionally altered or modified, or repaired by unauthorized persons;
• Normal wear and tear. Change in appearance of product due to wear, unlimited exposure, or any other environmental condition;
• Products sold as “demos” or “as is” conditions, prototypes, or floor models;
• Product determined to have been used for any activity other than an activity which is customary for the product;
  
• Products damaged by extreme weather or environmental conditions;
• Products damaged by exposure to heat - never leave your kayak fully inflated in the sun or in a hot space (eg a garage) when it is out of the water;
• Damage resulting from improper inflation;
• Damage resulting from the use of a pump not suggested by Oz Inflatable Kayaks;
  
• Damage due to contact with a cleaner or chemical;
  
• Damage to kayaks and component parts & accessories caused by exposure to abrasive surfaces;
• Product damaged while in the possession of a freight carrier, a dealer, a consumer, or any party other than Oz Inflatable Kayaks;
• Kayaks that have been towed by power or sailboats
• Kayaks and component parts & accessories that have succumbed to environmental factors such as mould, mildew or UV deterioration;
• Variations in colour are not covered by the warranty. The colours may vary from those shown. Colour combinations will vary from those shown and are unique for each boat produced.
  

We are not responsible for damage or defects once the product has been used improperly. Damage due to improper use is defined as impact with any object or material, damage due to dropping, loading, unloading, or transport, alterations or modifications, repairs, natural disasters, fires, extreme temperatures, and any further use of your product once a claim has been reported.

Repaired or replaced products are covered for the remainder of the original warranty period only.

Repaired items will be subject to available parts. We will do our best to match colours and styles but we cannot guarantee that you will receive the exact product back.
All warranty claims must be accompanied by the original purchase receipt.
This warranty is in addition to and does not affect your legal rights under consumer laws.

Warranty Periods from purchase date